Shipping Policy
Effective Date: 29 October 2025
Website: https://www.watnumveda.com
Email: support@watnumveda.com
Thank you for shopping with Watnum Veda.
We take pride in offering authentic Thailand-based spiritual items and charm perfumes, delivered safely to your doorstep with care and devotion.
Please read the following policy to understand how we handle shipping, delivery, and related matters.
1. Order Processing Time
Once your order is confirmed and payment is received, we begin processing it immediately.
Processing time: 0–1 day
Orders placed after 6:00 PM IST will be processed the next day.
During festive periods, high-demand sales, or custom blessing rituals, processing may take slightly longer. We will always keep you informed via email if any delay occurs.
2. Shipping Methods & Delivery Time
We partner with reliable domestic and international courier services to ensure safe and timely delivery.
Estimated delivery: 0–6 days after dispatch
3. Shipping Rates
Shipping charges are calculated based on:
Delivery location
Order weight and size
Shipping service selected at checkout
Final shipping costs will be displayed before you confirm your order.
From time to time, Watnum Veda may offer free shipping promotions — these will be clearly mentioned on the website or during checkout.
4. Packaging & Handling
All items are carefully packed using secure, eco-friendly materials to ensure safe delivery.
For spiritually blessed products such as amulets and charm perfumes, we include protective coverings or sacred packaging where applicable.
If you receive a damaged parcel, please do not discard the packaging — it will be required for damage claims.
5. Order Tracking
Once your order has been shipped, you will receive:
A tracking ID
The courier company’s name or link
You can track your order online using the tracking number provided in your email or on your Watnum Veda account dashboard.
If your tracking number does not update within 3–5 business days, please contact us at support@watnumveda.com for assistance.
6. Address Accuracy
Please ensure that your shipping address, contact number, and pin code are accurate and complete at the time of placing your order.
Watnum Veda will not be responsible for delayed or failed deliveries caused by incorrect or incomplete address details.
If you wish to modify your shipping address after placing an order, please contact us within 12 hours at support@watnumveda.com.
7. Delays & Force Majeure
While we strive to deliver your order promptly, unforeseen events may occasionally cause delays, including:
Natural disasters or extreme weather
Customs inspections or import restrictions
Courier service disruptions or strikes
Watnum Veda shall not be held liable for delays beyond our reasonable control, but we will do our best to assist you.
8. Lost or Undelivered Packages
If your tracking shows “Delivered” but you haven’t received the parcel:
Check with your local courier office or neighbors.
Wait 24–48 hours — sometimes couriers mark “delivered” before the actual handover.
If the issue persists, contact us at support@watnumveda.com with your order number.
We will coordinate with the courier company to investigate and resolve the matter.
Watnum Veda, however, cannot be held responsible for stolen or misplaced packages after confirmed delivery.
9. Contact Us
For questions related to shipping, delivery, or tracking, please contact our support team at:
📧 support@watnumveda.com
🌐 www.watnumveda.com
We’ll be happy to assist you with updates and guidance regarding your order.